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:: Frequently Asked Questions

What is a CVC card?

ANIMAS AUTO SPA now offers Customer Value Cards for your convenience! With your pre-paid card there’s no need to fuss with change, PLUS you’ll save money! CVC cards are available in Bronze, Silver and Gold with up to 25% in savings!!! For fleet accounts, please contact Gary at gary@animasautospa.com.

How do I know my CVC card remaining balance?

If you print a receipt after using the CVC in the automatic wash bays - the remaining balance will print on the bottom of the receipt. If used in the self-serve bays - when you press the stop button to stop charging the card, the remaining balance will print. To check your balance from home, simply click here go to lower right corner, click Login. Click Activate Card button and enter your CVC number.

Why should I wash my vehicle regularly?

Washing your vehicle will protect your investment; keep your pride in ownership of the vehicle, and act as preventative maintenance, which prolongs the life and performance of your vehicle. The chemistry of compounds that find their way onto your car changes over time and with exposure to direct sunlight. The longer these compounds stay on your car, the harder they are to remove. Ever leave a scrambled egg in a cast iron frying pan overnight? This is a good illustration of what happens with your cars. The various compounds that attach to your car can also discolor the paint.

Can I ALWAYS use the automatic washes for my car?

It is a good idea to wash your vehicle in the self-serve bays about every 8 or 9 washes. This is because static electricity can collect on your car, thereby trapping some of the dirt. A good scrubbing with the foam brush will take this off after using the pre-soak solution. Also, by washing in the self-serve bays, you can spend as much time as needed working on problem areas of your vehicle. The automatic wash machines do a great job, but they can’t blast off three inches of caked on mud. This takes prolonged exposure to high pressure to remove.

Is magnesium chloride really bad for my car?

The magnesium chloride used in our area as a de-icing agent in the winter and to keep the dust down on dirt roads in the summer. It acts like glue, adhering dirt and tiny pebbles to our vehicles. In addition, the properties of magnesium chloride can eat away the finish of chrome wheels, bumpers and parts of the undercarriage of your vehicle. That is the reason all of our automatic washes get the undercarriage and side sprayers.

How is the best way to remove bugs from my car?

Because the acidity of bugs and their innards change with exposure to time and sunlight, the best way to get bugs off of your car is to use the bug and tar remover or the pre-soak solution in the self-serve bays, get the car really wet with this low pressure spray, and then blast the guts off with the high pressure soap. It is important for the bug and tar remover to dwell, or stay on the car for at least 30 seconds. Then wash in the automatic wash and you will have an incredibly clean car with little effort.

Why should I use a formulated car wash detergent and not dish soap to wash my car?

Household detergents, even mild dishwashing soaps, are designed to work in hot water and cut through grease. Household detergents can strip away wax, leaving your paint unprotected. The Auto Spa uses formulated car wash detergents that gently clean, rinse thoroughly, and leave no spots.

What is the difference between your tire cleaner and the tire cleaner I can buy at a store?

Our tire cleaner is generally more friendly to the environment than the products you buy at a store. It will work as well or better than the more toxic formulas and will actually cost you less money than buying a bottle of it at a store.

Why is waxing/polishing your vehicle important?

Waxes and polishes serve three primary purposes:
* Cleaning a car's finish
* Improving the shine
* Protecting the car from environmental damage
Most waxes and polishes contain very mild abrasives, chemical cleaning agents, and lubricants. The cleaning agents remove surface oxidation and leave a high gloss, while the clear film acts as a protective barrier for the car's surface.

My automobile has a clear coat finish, does it still require waxing?

Absolutely!! Clear coat finishes need to be waxed, not only for protective qualities and added shine, but also for the mar resistant benefits. The biggest problem with clear coat finishes today is mar (scratch or scuff) resistance. These new finishes resist weathering better than ever, however, abrasive soil, sand, dirt, road debris, and other sources of abrasion can leave a clear top coat looking very dull in a short time. Waxing leaves a smooth film which helps prevent these minor abrasions from occurring.

How can I remove water spots from glass and paint surfaces?

Most common water spots are caused by mineral deposits. Vinegar and water does a great job at neutralizing these marks. The Auto Spa also recommends the use of the Clay Magic Clay Bar for a safe and thorough method in removing water spots. It is also very important to wash off water spots as soon as possible. If the vehicle is left in the sun for prolonged periods of time (4 days or more), there is a good chance that the water spots will actually etch into the clearcoat. This makes it very difficult, sometimes impossible, to remove the water spots if they have been on the paint for long periods of time.

What is the difference between a wax and a polish?

The terms wax and polish are used interchangeably today. Most waxes and polishes contain some mild cleaning agents (safe for clear coat finishes), which remove old wax, minor scratches and everyday oxidation. However, if your vehicle requires stronger cleaner, we recommend using a polishing compound (contains stronger cleaning agents) prior to waxing. As always recommended, test a small inconspicuous area and always follow instructions.

How often should I wax my car?

If you wash your vehicle every week, a wax should be applied at least three times a year to protect the paint coat. Waxing every 90-day is generally sufficient for vehicles exposed to the highest level of environmental elements (like UV Rays and acid rain).

Does car wax remove the top layer of paint or does car wax add a layer to the paint?

Applying a wax product to your vehicle's finish will not remove paint from your vehicle. Wax contains mild cleaning agents to remove waxy buildup and add a protective layer to your finish.

Why do I experience paint dust or my car's color coming off onto the cloth when waxing my car?

The paint that you see on the cloth is dead paint caused by oxidation. It is necessary to remove this oxidized paint in order to maintain shine and protection.

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Animas Auto Spa CVC Cards