Frequently Asked Questions
is a CVC card?
ANIMAS AUTO SPA now offers Customer Value Cards for your convenience!
With your pre-paid card there’s no need to fuss with change,
PLUS you’ll save money! CVC cards are available in Bronze,
Silver and Gold with up to 25% in savings!!! For fleet accounts,
please contact Gary at firstname.lastname@example.org.
do I know my CVC card remaining balance?
If you print a receipt after using the CVC in the automatic wash
bays - the remaining balance will print on the bottom of the receipt.
If used in the self-serve bays - when you press the stop button
to stop charging the card, the remaining balance will print. To
check your balance from home, simply click
here go to lower right corner, click Login. Click Activate Card
button and enter your CVC number.
Why should I wash my vehicle regularly?
Washing your vehicle will protect your investment; keep your pride
in ownership of the vehicle, and act as preventative maintenance,
which prolongs the life and performance of your vehicle. The chemistry
of compounds that find their way onto your car changes over time
and with exposure to direct sunlight. The longer these compounds
stay on your car, the harder they are to remove. Ever leave a scrambled
egg in a cast iron frying pan overnight? This is a good illustration
of what happens with your cars. The various compounds that attach
to your car can also discolor the paint.
Can I ALWAYS use the automatic washes
for my car?
It is a good idea to wash your vehicle in the self-serve bays about
every 8 or 9 washes. This is because static electricity can collect
on your car, thereby trapping some of the dirt. A good scrubbing
with the foam brush will take this off after using the pre-soak
solution. Also, by washing in the self-serve bays, you can spend
as much time as needed working on problem areas of your vehicle.
The automatic wash machines do a great job, but they can’t
blast off three inches of caked on mud. This takes prolonged exposure
to high pressure to remove.
Is magnesium chloride really bad for my car?
The magnesium chloride used in our area as a de-icing agent in the
winter and to keep the dust down on dirt roads in the summer. It
acts like glue, adhering dirt and tiny pebbles to our vehicles.
In addition, the properties of magnesium chloride can eat away the
finish of chrome wheels, bumpers and parts of the undercarriage
of your vehicle. That is the reason all of our automatic washes
get the undercarriage and side sprayers.
How is the best way to remove bugs
from my car?
Because the acidity of bugs and their innards change with exposure
to time and sunlight, the best way to get bugs off of your car is
to use the bug and tar remover or the pre-soak solution in the self-serve
bays, get the car really wet with this low pressure spray, and then
blast the guts off with the high pressure soap. It is important
for the bug and tar remover to dwell, or stay on the car for at
least 30 seconds. Then wash in the automatic wash and you will have
an incredibly clean car with little effort.
should I use a formulated car wash detergent and not dish soap to
wash my car?
Household detergents, even mild dishwashing soaps, are designed
to work in hot water and cut through grease. Household detergents
can strip away wax, leaving your paint unprotected. The Auto Spa
uses formulated car wash detergents that gently clean, rinse thoroughly,
and leave no spots.
What is the difference between your
tire cleaner and the tire cleaner I can buy at a store?
Our tire cleaner is generally more friendly to the environment than
the products you buy at a store. It will work as well or better
than the more toxic formulas and will actually cost you less money
than buying a bottle of it at a store.
Why is waxing/polishing your vehicle
Waxes and polishes serve three primary purposes:
* Cleaning a car's finish
* Improving the shine
* Protecting the car from environmental damage
Most waxes and polishes contain very mild abrasives, chemical cleaning
agents, and lubricants. The cleaning agents remove surface oxidation
and leave a high gloss, while the clear film acts as a protective
barrier for the car's surface.
My automobile has a clear coat finish,
does it still require waxing?
Absolutely!! Clear coat finishes need to be waxed, not only for
protective qualities and added shine, but also for the mar resistant
benefits. The biggest problem with clear coat finishes today is
mar (scratch or scuff) resistance. These new finishes resist weathering
better than ever, however, abrasive soil, sand, dirt, road debris,
and other sources of abrasion can leave a clear top coat looking
very dull in a short time. Waxing leaves a smooth film which helps
prevent these minor abrasions from occurring.
How can I remove water spots from glass
and paint surfaces?
Most common water spots are caused by mineral deposits. Vinegar
and water does a great job at neutralizing these marks. The Auto
Spa also recommends the use of the Clay Magic Clay Bar for a safe
and thorough method in removing water spots. It is also very important
to wash off water spots as soon as possible. If the vehicle is left
in the sun for prolonged periods of time (4 days or more), there
is a good chance that the water spots will actually etch into the
clearcoat. This makes it very difficult, sometimes impossible, to
remove the water spots if they have been on the paint for long periods
What is the difference between a wax and a polish?
The terms wax and polish are used interchangeably today. Most waxes
and polishes contain some mild cleaning agents (safe for clear coat
finishes), which remove old wax, minor scratches and everyday oxidation.
However, if your vehicle requires stronger cleaner, we recommend
using a polishing compound (contains stronger cleaning agents) prior
to waxing. As always recommended, test a small inconspicuous area
and always follow instructions.
How often should I wax my car?
If you wash your vehicle every week, a wax should be applied at
least three times a year to protect the paint coat. Waxing every
90-day is generally sufficient for vehicles exposed to the highest
level of environmental elements (like UV Rays and acid rain).
Does car wax remove the top layer of
paint or does car wax add a layer to the paint?
Applying a wax product to your vehicle's finish will not remove
paint from your vehicle. Wax contains mild cleaning agents to remove
waxy buildup and add a protective layer to your finish.
Why do I experience paint dust or my
car's color coming off onto the cloth when waxing my car?
The paint that you see on the cloth is dead paint caused by oxidation.
It is necessary to remove this oxidized paint in order to maintain
shine and protection.